Polished Concrete
Installation Done Right
Every polished concrete installation we carry out follows the same rigorous seven-stage methodology. From the moment you contact us to the day we hand over a showroom-ready floor, we keep you informed at every step — no surprises, no hidden work, no shortcuts.
We deliver concrete installation across domestic, commercial and industrial environments throughout the UK, adapting our process to suit the specific demands of each project without ever compromising on quality or finish.
Our Concrete Installation
Process: Step by Step
Get in touch via phone, email or our contact form. We'll discuss your project in broad terms — space size, intended use, preferred finish and your timeline. There's no obligation at this stage.
We respond to all enquiries within one working day and can arrange a site visit or showroom appointment to follow up.
One of our senior technicians visits your site to assess the existing substrate — checking for moisture content, levelness, existing coatings or contamination, and structural suitability for polished concrete.
This survey is essential to producing an accurate specification and costing. We document everything photographically and provide a full written report.
Following the survey we produce a detailed written specification covering substrate preparation method, concrete mix design, aggregate type and exposure level, finish (matte, satin or gloss), sealer specification and expected timeline.
Your quotation is fully itemised with no hidden costs. We're happy to walk you through every line item on a call.
The most important stage. We grind or scarify the existing slab to remove coatings, level high spots, open the surface profile and ensure the right bond for the new concrete or coating system.
Any cracks, joints or voids are repaired using approved products. Moisture mitigation systems are installed where required. We leave the site clean and ready for installation.
Concrete is poured, screeded and power-floated to achieve a dense, flat surface. Mix design is tailored to the exposure level required — from a light salt-and-pepper aggregate reveal to a deep, dramatic aggregate exposure.
Curing is managed carefully over the following weeks using curing compounds and controlled environmental conditions to minimise shrinkage cracking and achieve full compressive strength before grinding begins.
Using industrial diamond grinding equipment, we work through a sequence of progressively finer grits — starting at coarse metal-bond diamonds to expose aggregate and remove surface defects, then transitioning through resin-bond tooling to achieve the desired clarity and reflectivity.
The final grit level determines the sheen: 400 grit for matte, 800 for satin, 1500+ for a high-gloss mirror finish.
A penetrating lithium silicate densifier is applied and allowed to fully cure before a final topical sealer is laid to provide stain, moisture and abrasion resistance. Sheen level is confirmed against your approved sample.
On handover we walk you through the floor with you, provide a full aftercare and maintenance guide. The floor is ready for immediate foot traffic, with heavy load traffic after 72 hours.
What to Expect From Your
Concrete Installation
What We Use
Concrete Installation
FAQs
Timeline depends on the system and area size. A typical domestic polished concrete floor of 50–80m² takes around 4–6 weeks from survey to handover, including the 28-day concrete cure period. Microcement installations are faster — usually 5–7 days on-site for a comparable area with no curing wait.
We'll give you a specific programme in your quotation based on your project scope.
Yes — polished concrete and microcement are both highly compatible with underfloor heating systems and actually perform better than most alternatives due to concrete's excellent thermal conductivity. The heating system must be fully commissioned and pressure-tested before we begin, and we'll carry out our own moisture and temperature checks on-site.
We have extensive experience integrating polished concrete installation with wet UFH systems across domestic and commercial projects.
Concrete is a cementitious material and some hairline cracking is a natural characteristic of the material — not a defect. We design our mixes, joint placement and curing protocols to minimise this, and we're transparent with every client about what's realistic to expect.
Structural cracks are a different matter. These are addressed at the substrate preparation stage before any finishing begins. Our survey process specifically looks for existing movement and structural issues that must be resolved prior to installation.
The main things required from you are: clear access to the installation area, removal of furniture and fittings from the zone, and ensuring the building is watertight and weatherproof.
We'll provide a full pre-start checklist in your project confirmation letter so you know exactly what's expected at each stage.
For commercial and industrial projects where downtime must be minimised, we can work evenings, weekends and bank holidays by prior arrangement. This is particularly common in retail, hospitality and healthcare environments where daytime access is restricted.
Out-of-hours working is priced accordingly and discussed during the quotation stage.